FCI:RCU Central Team

Job Title:

About Department:

Financial Crime Intelligence (FCI) department has been created to enhance the Bank's capabilities in prevention, detection and response to frauds against the Bank as well as our customers. This a centralized team that will focus on ensuring there is a strong feedback loop of learnings into improvement in practices, models and customer journeys, develop analytics and technological capabilities as a competitive advantage and deepen our focus on training to ensure fraud prevention at the frontline. With these objectives in mind, a new department Financial Crime Intelligence has been created with the Fraud Control Unit (FCU) and Digital Transaction Monitoring (DTM) being housed under the FCI to ensure greater synergies.

About the team:

The Fraud Control Unit (FCU) Centralized Prevention Team is responsible for preventing origination/ onboarding frauds by ensuring detailed reviews at customer / corporate onboarding / listing stage through data analytics and physical verifications.

Employment type:

Grade:

Posted branch:

Role Overview: Centralized Team Prevention -

The Fraud Control Unit (FCU) FCI: Prevention Centralized team is responsible for preventing fraud by ensuring detailed optimal investigation through sampling of cases, company listing checks , managing agencies and by conducting thorough verification

Key Responsibilities:

.Oversee end-to-end FCU for Commercial Banking Group cases.

.Facilitating allocation of Company listing cases to region and collating the verification findings and reviewing the same.

.Ensure timely and accurate verification of Company profiles, documentation, and background checks.

.Liaise with internal stakeholders to resolve discrepancies

.Maintain compliance with regulatory and internal risk policies.

.Review of cases closed by the vendor.

.Manage third-party vendors responsible for FCU activities.

.Monitor vendor performance through SLAs

.Conduct regular audits and reviews to ensure quality and compliance.

.Facilitate onboarding, and contract renewals for vendors.

.Managing vendor annual reviews and audit.

.Prepare and maintain dashboards and reports for FCU activities.

.Analyze trends, identify risk patterns, and present actionable insights to senior leadership.

.Ensure data accuracy and timely reporting to relevant departments.

.Review and validate vendor billing data.

.Ensure billing accuracy in line with agreed terms and service delivery.

.Coordinate with finance and procurement teams for timely payments and issue resolution.

.Collaborate with Operations, Compliance, and Credit teams to strengthen internal controls.

.Assist in implementing fraud prevention frameworks and risk mitigation strategies

.Collaborate with internal teams, such as Risk management, Compliance, Business, BIU, Operations, Branch Banking, Legal etc

Qualifications:

.Bachelor's/master's degree in finance, Commerce, or a related field.

.Around 10 years of experience in Investigation, fraud control within the banking or financial services sector.

.Professional certifications like CFE (Certified Fraud Examiner) would be preferred

Role Proficiencies and Skills:

.Exposure to digital controls in Retail Lending & Banking.

.Strong analytical and investigative skills with a keen eye for fraud detection.

.In-depth knowledge of banking operations, KYC norms, and regulatory guidelines.

.Excellent communication & coordination skills to manage internal and external stakeholders.

.Ability to work under pressure and manage multiple tasks simultaneously.

.Proficient in report writing and preparing PowerPoint presentations.

.Prior experience in Bank/ NBFC/ Fintech preferred.