F&B Hostess

The F&B Hostess is the first point of contact for guests in a restaurant, lounge, or dining area. She ensures a warm welcome and manages the seating arrangements to deliver an excellent guest experience. A hostess plays a key role in setting the tone for the service and helping maintain smooth front-of-house operations.

Key Responsibilities:

• Greet and welcome guests warmly upon arrival.
• Manage reservations and walk-in guests using a reservation system (e.g., OpenTable).
• Escort guests to tables and present menus.
• Coordinate table rotations with servers to optimize service efficiency.
• Maintain cleanliness and organization of the reception area.
• Assist in answering phone calls and providing information about the menu and restaurant.
• Handle guest inquiries and complaints professionally and efficiently.
• Provide support to the service team during busy periods.
• Monitor dining room activity to ensure smooth flow of service.
• Maintain a professional appearance and demeanor at all times.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person