F&B Hostess

Job Description

The F&B Hostess is the first point of contact for guests in a restaurant, lounge, or dining area. She ensures a warm welcome and manages the seating arrangements to deliver an excellent guest experience. A hostess plays a key role in setting the tone for the service and helping maintain smooth front-of-house operations. Key Responsibilities: Greet and welcome guests warmly upon arrival. Manage reservations and walk-in guests using a reservation system (e.g., OpenTable). Escort guests to tables and present menus. Coordinate table rotations with servers to optimize service efficiency. Maintain cleanliness and organization of the reception area. Assist in answering phone calls and providing information about the menu and restaurant. Handle guest inquiries and complaints professionally and efficiently. Provide support to the service team during busy periods. Monitor dining room activity to ensure smooth flow of service. Maintain a professional appearance and demeanor at all times. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person