Fashion Consultant/Visual Merchandising

Brand:

Location:

Employment:

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Introduction to the Brand:

We are looking for a dynamic and customer-focused Fashion Consultant/Visual Merchandising who will play a key role in creating memorable experiences for our clients. This role combines personal styling, customer service, and co-ordination between management and customers to ensure every order is tailored to perfection and delivered seamlessly.

Key Responsibilities:

• Offer expert styling advice tailored to the customer’s body type, personal style, and event.
• Define and implement a creative visual merchandising strategy
• Create appealing and eye-catching visual displays that lead the customer through the entire store
• Monitor costs and expenses within budget
• Keeping a record of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken to provide appropriate solutions.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Address and handle general customer inquiries and manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received.
• Manage sales figures and stock levels.
• Will be responsible for pre-sales and post-sales activities in order to maintain the highest customer service level.

Measurements & Customization:

• Discuss customization requests and communicate them effectively to the production team.
• Document all customer details, measurements, and special requests.
• Ensure seamless communication between customers and the production team to guarantee timely and accurate order processing.
• Computer skills including excel and MS-Office.

Job Requirements:

• Bachelor visual merchandising, Fashion Designing, Fashion Merchandising, exhibition design, visual communications or similar field.
• Experience in Retail/Apparel is a must.
• Experience in handling high-end clientele is a plus.
• Great interpersonal and communication skills.
• Knowledge and understanding of innovative visual merchandising trends and best practices.
• Ability to negotiate and understand marketing skills.

Preferred Skills:

• Experience working within luxury fashion, especially in occasion wear, bridal, or couture collections.
• Familiarity with other textile techniques (e.g., dyeing, fabric manipulation) would be an advantage.

Website: https://mymoledro.com/

Instagram: https://www.instagram.com/mymoledro