As a customer service representative at our store, your primary responsibility will be interacting with customers in a friendly and helpful manner. You will need to provide accurate information about our products, including features, pricing, and after-sales services. Understanding the needs of our customers is key, as you will be expected to recommend products that best suit their requirements. Additionally, you will have the opportunity to cross-sell products to enhance the shopping experience. Maintaining a well-stocked inventory is crucial to our operations, so you will be responsible for ensuring that shelves are fully stocked at all times. It will also be part of your role to inform customers about any discounts or special offers that may be available. Your feedback on customer interactions will be valuable to the Store Manager in improving our services. Staying informed about new products and services is essential, as you will be expected to provide up-to-date information to customers. Ultimately, your goal will be to contribute to achieving shop floor sales targets through your excellent customer service and sales skills.,

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Zivame

E-commerce/Retail

Bengaluru

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Fashion Advisor