Facility Manager - Soft Services

Duties and Responsibilities of Facility Executive (Soft Service)

Site Operations Management

1. Monitoring of Housekeeping related activities

2. Arrangement of all consumables and supplies for Client / VIP visits

3. Interfacing with the pest control for carrying out the pest control activities at the facility.

4. Monitoring the mail room activities

5. Preparing the Daily/Weekly and Monthly reports

6. Collecting all documents from the vendor for compliance audit

7. Interacting with the Housekeeping vendor.

8. Taking facility rounds and find out snags and raising GUTS tickets for the same

9. Follow up and close the tickets logged.

10. Effectively manage Facility team to ensure an on time deliverable system.

11. Routinely Inspect all services to ensure performance measures are being maintained

12. Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client

13. Ownership of the Day to day administration, including reports generation of the stocks tracker.

14. Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day

15. Inspect the turn out and attendance of the staff and sign the shift register

16. Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints

17. Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions

18. Communicate to the FM all incidents issues and pending problems

19. Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions

20. Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same

21. Monitoring the Food Vendors at site.

22. Monthly Accruals to be submitted to the FM.

23. Co-ordinate with Space planner for any moves.

24. Soft services stores and stocks to be maintained

25. Indent monthly requirements for Soft services as per the month's budget.

26. Involve in Vendor staff Training & Development.

27. Maintenance of Library books and stocks

28. Manage Concierge Vendor for timeliness and for any escalations

29. Laundry vendor co-ordination.

30. Gym, Spa, Bunker room& Wellness room linen maintenance.

31. Oversee Horticulture requirements at site.

32. Maintaining stock and issuing of sports equipment.

33. Maintain Asset Register Vendor Management :

34. Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA

35. Carrying out Vendor Background Checks

36. Processing of vendor Invoices

37. Relevant Experience 6 -10 Years.

38. Qualifications – Any Degree