Facility Executive

Business Unit

Integrated Facilities Management

Reporting Relationship

Direct Manager: Facility Manager

Position Goals

To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement.

To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.

Achievement of the Key Performance Indicators and Service Level Agreement targets.

Sets stretch targets for team to achieve maximum team performance

Is able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results

Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

Duties and Responsibilities

Property Operations

Ownership of the day-to-day administration, including reports generation of the stocks tracker.

Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client

Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM

Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client

Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.

Maintain appropriate levels of Petty cash to support FM operations.

Vendor invoices processing aligned with Client s finance process.

Statutory compliance check of all vendor invoices.

Routinely Inspect all services to ensure performance measures are being maintained

Effectively manage ECRES to ensure an on time deliverable system

Set stretch targets for self to achieve maximum team performance

Reporting

Contribute to the Weekly FM Meeting Minutes

Contribute to the Monthly Management Report to client and other reports as required

Others

Participate in Emergency Evacuation procedures including crisis management and business continuity.

Manage all Health and Safety issues and actively participate in Health and Safety reviews

Experience

Graduate in any discipline

3 - 5 years experience in facilities management

Tertiary qualifications in hotel management / building management and/or business desirable

Proven ability to function effectively as part of a team

Proven ability to initiate and follow through with improvement initiatives

Key Performance Measures

Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client

Achievement of contracted Customer Satisfaction expectations

Achievement of savings initiatives as agreed with Client.

Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map

Achievement of service delivery goals as agreed with manager