3 - 8 years
0 - 1 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We are inviting applications for multiple opportunities for Application Support. Candidates will be required to attend an in-person/ Face-2-Face round of interview at our Bangalore, Pune, Hyderabad and Chennai campuses on 14th & 21st June 2025. Pls note- This is not a walk-in recruitment event. Only scheduled candidates with valid invite letter will be allowed to participate in the event. Role & responsibilities : A day in the life of an Infoscion: • Support the Service & Products across several technical domains with full spectrum of Production Support responsibilities • Uphold high standards for timely issue resolution • Ensure workflows, processes, tooling and applications are of the highest quality standard • Contribute expertise to the management of existing and new IT products and services • Define workarounds for known errors and initiate process improvements • Maintain a knowledge database • Flexible to work in APAC/EMEA hours Preferred candidate profile : Ideally 3-8 years of hands-on experience in IT support role within Financial services industry • proficient with software development tools, such as Unix, Shell Scripting, Oracle, Sybase, MSSQL, Autosys, Informatica, Splunk, AppDynamics, Java • Good Knowledge of ITIL processes, knowledge of Cloud Technologies (Azure), RESTful APIs, Microservices, Compliance and Legal IT systems is an added advantage. • ability to solve complex issues, good at problem statement analysis and solution design thinking • Track record of influencing senior IT stakeholders and business partners • Confident communicator that can explain technology to non-technical audiences • Capable of understanding client needs and translating this into products and services Contribute expertise to the management of existing and new IT products and services • define workarounds for known errors and initiate process improvements • maintain a knowledge database • flexible to work in APAC/EMEA hours
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