External Workforce Centre Senior Manager

At Amgen, every challenge is an opportunity, and every opportunity has the potential to change lives. Your mission to serve patients drives everything you do, and your ability to access specialized talent through an agile, compliant external workforce is critical to your success. As the External Workforce Sr. Manager, you will be responsible for supporting the management and coordination of the organization's external workforce in partnership with our Master Service Providers (MSP). This includes contingent workers, independent contractors, vendors, and service providers. Your role will involve leading the planning, governance, and operational management of the external workforce to ensure efficient use of labor categories and other external resources while maintaining compliance, optimizing cost, and enhancing workforce agility. You will work cross-functionally with HR, Procurement, Legal, IT, and department heads to ensure cost-effective and compliant use of external talent. You will play a critical role in helping the organization scale flexibly and compliantly to meet the specialized talent needs of a fast-paced and regulated biotech environment. Your key responsibilities will include: - Developing and implementing an enterprise-wide external workforce strategy aligned with scientific, clinical, and operational goals. - Establishing and maintaining governance frameworks, policies, and compliance standards in partnership with Legal, HR, Procurement, and department leaders. - Overseeing the full lifecycle of the external workforce, including sourcing, onboarding, tracking, and offboarding via VMS such as SAP Fieldglass. - Managing key vendor relationships (CROs, staffing firms, consultants) to ensure high performance and cost-effectiveness. - Ensuring adherence to labor laws, co-employment risks, GxP, and FDA/EMA requirements. - Leading the development of dashboards and reporting tools to monitor cost, utilization, and workforce trends. - Acting as a trusted advisor to business leaders across various functions and mentoring and managing a team (where applicable). To thrive in this role, we expect you to have: - A Bachelor's degree in Human Resources, Business, Life Sciences, or related field (MBA or MS preferred). - 8-12 years of experience managing external workforce programs, with 3+ years in life sciences or biotech preferred. - Deep expertise in contingent workforce models and VMS tools such as Fieldglass and Beeline. - Strong knowledge of regulatory and compliance frameworks (e.g., SOX, GxP, FDA). - Proven success in leading cross-functional programs and influencing senior stakeholders. At Amgen, we are committed to caring for our teammates" professional and personal growth and well-being. We offer a competitive annual base salary and a Total Rewards Plan comprising health and welfare plans, financial plans, work/life balance, and career development opportunities.,