Export / Import Manager

Job Title: Export / Import Manager
Industry: Textile & Apparel (Fashion)Department: Procurement & Supply ChainEmployment Type: Full-Time, PermanentRole Category: Import & Export

Role Overview:

We are looking for an experienced and detail-oriented Export/Import Manager to lead and manage end-to-end international trade operations, ensuring regulatory compliance, timely execution, and cost efficiency. The role demands strong operational expertise in handling large export volumes, with a deep understanding of trade regulations, documentation, and coordination with multiple internal and external stakeholders.

Key Responsibilities:

• Trade Compliance & Documentation
• Interpret product specifications and accurately assign Harmonized System (HS) codes.
• Apply and manage Drawback, RoDTEP, and RoSTCL incentives with correct calculations.
• Leverage relevant Free Trade Agreements (FTAs) to maximize trade benefits.
• Oversee issuance and approval of Certificates of Origin (COO) through appropriate authorities.
• Ensure compliance with CTPAT certification and customs invoice regulations.
• Maintain adherence to all legal, regulatory, and ethical trade standards.
• Coordinate with Customs for permissions such as Self-Sealing and RFID approvals.

Export Planning & Execution:

• Collaborate with business teams to execute shipment plans based on sales forecasts and demand projections.
• Participate in new product shipment planning and track progress to ensure timely delivery.
• Interface with Marketing, PPC, Warehousing, CHA, transporters, and freight forwarders for seamless operations.
• Manage export movements from multiple locations including factories, job work units, and SEZs.
• Handle various export modes: Direct, Merchant, Deemed, and SEZ transactions.
• Identify and work with logistics partners including forwarders and shipping lines (both local and global), while being aware of relevant international shipping laws.
• Guide warehouse and job work teams on optimal container/vehicle loading methods (e.g., GOH, pallets, flat pack) to reduce cost and avoid underutilization.
• Ensure LEO (Let Export Order) timelines are met from factory dispatch to port handover.
• Address and resolve customs-related queries efficiently.
• Monitor and track international shipments to ensure timely and accurate delivery.

Performance Monitoring & Cost Management:

• Set and achieve targets related to delivery timelines, cost control, and overall productivity.
• Analyze performance metrics to identify bottlenecks and implement process improvements.

Qualifications & Skills:

Educational Background:

• Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field. A Master's degree is an added advantage.

Experience:

• Minimum 5 years of hands-on experience in export operations, including pre- and post-shipment processes.
• Demonstrated leadership in managing exports of 50+ containers per month for at least 3 consecutive years.

Technical Proficiency:

• Expertise in SAP ERP systems.
• Advanced knowledge of Microsoft Excel, PowerPoint, and strong English communication skills (written & spoken).
• Familiarity or experience with AI tools, VBA scripting, or Python programming is a plus.