Executive - Telesales

1 - 5 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Tele Sales Representative, your role involves contacting potential or existing customers to introduce them to the company's products or services. You will be responsible for answering customer queries, understanding their requirements, and effectively closing sales. Managing and updating customer information in the database with regular follow-ups is crucial. Handling objections and grievances professionally is essential to maintain the company's reputation. Your commitment to going the extra mile to achieve sales targets and lay the groundwork for future sales will be critical to your success. Key Responsibilities: - Contact potential or existing customers to inform them about products or services - Answer questions and provide information about the company and its offerings - Understand customer requirements and effectively close sales - Maintain and update customer information in the database with disciplined follow-ups - Handle objections and grievances to uphold the company's reputation - Strive to meet sales targets and pave the way for future sales opportunities Qualifications Required: - Excellent communication skills in English and Hindi - Strong negotiation abilities to resolve issues and address complaints - Previous experience as a tele sales representative or in a similar sales/customer service role - Proven track record of meeting sales quotas, preferably over the phone - Ability to quickly grasp product knowledge and effectively communicate it to prospects - Comfortable with making numerous calls, managing target pressures, and collaborating within a team - Ability to remain composed and handle rejection gracefully In addition to the key responsibilities and qualifications, proficiency in email drafting and experience using Google Workspace for 1-5 years is preferred. The successful candidate should have at least 1 year of experience in sales and be willing to work full-time. Proficiency in Hindi and English is preferred for this role. Please note that the work location for this position is in-person. As a Tele Sales Representative, your role involves contacting potential or existing customers to introduce them to the company's products or services. You will be responsible for answering customer queries, understanding their requirements, and effectively closing sales. Managing and updating customer information in the database with regular follow-ups is crucial. Handling objections and grievances professionally is essential to maintain the company's reputation. Your commitment to going the extra mile to achieve sales targets and lay the groundwork for future sales will be critical to your success. Key Responsibilities: - Contact potential or existing customers to inform them about products or services - Answer questions and provide information about the company and its offerings - Understand customer requirements and effectively close sales - Maintain and update customer information in the database with disciplined follow-ups - Handle objections and grievances to uphold the company's reputation - Strive to meet sales targets and pave the way for future sales opportunities Qualifications Required: - Excellent communication skills in English and Hindi - Strong negotiation abilities to resolve issues and address complaints - Previous experience as a tele sales representative or in a similar sales/customer service role - Proven track record of meeting sales quotas, preferably over the phone - Ability to quickly grasp product knowledge and effectively communicate it to prospects - Comfortable with making numerous calls, managing target pressures, and collaborating within a team - Ability to remain composed and handle rejection gracefully In addition to the key responsibilities and qualifications, proficiency in email drafting and experience using Google Workspace for 1-5 years is preferred. The successful candidate should have at least 1 year of experience in sales and be willing to work full-time. Proficiency in Hindi and English is preferred for this role. Please note that the work location for this position is in-person.

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