Executive - Telecalling

Job Description: Shubhashray Housing is seeking a candidate for the position of Telecaller with a minimum of one year of experience, preferably in Real Estate. The ideal candidate should have good communication skills and confidence in handling customer queries and concerns. Candidates from other sectors such as banking and insurance with relevant customer calling experience will also be considered. Immediate joiners residing in Gurugram, Haryana are preferred. Role Overview: - Make outbound calls to existing customers as required - Handle inbound calls to resolve queries, provide information, and address concerns - Regularly follow up with customers for collections - Maintain accurate records - Execute tasks assigned by the reporting manager Key Responsibilities: - Prior experience as a telecaller or in a similar customer service role - Excellent verbal and listening skills with the ability to adapt communication style as needed - Familiarity with MS Office, CRM software, and data entry Qualifications Required: - Minimum one year of experience in Tele-calling, preferably in Real Estate - Good communication skills and confidence in handling customer queries - Immediate joiner residing in Gurugram, Haryana preferred - Familiarity with MS Office, CRM software, and data entry CTC: - Up to Rs. 2.5-3 lacs per year (based on the calibre of the candidate) - Corporate health insurance (Note: All other details about the company have been omitted as they were not included in the job description provided.),