Executive - Store Sales

As a Sales Executive in the Business Development team, your main role is to establish strong customer relationships, offer expert advice on our products, and drive sales growth. You will have a crucial part in shaping the customer journey by delivering personalized service, addressing inquiries, and providing tailored solutions to meet client needs. You will engage customers professionally and enthusiastically to ensure a warm and positive experience right from the first interaction. Your responsibility will also include providing detailed and compelling product descriptions, highlighting features, benefits, and value to help customers make well-informed purchasing decisions. Understanding customer needs and preferences will be a key aspect of your role, where you will offer personalized recommendations and solutions that align with their specific requirements. Addressing customer queries promptly and effectively through various channels such as phone, email, or in-person interactions will be essential. Guiding customers through the purchase process, offering expert advice, and assisting them in making confident buying decisions will be a critical part of your responsibilities. You will also be involved in proactive outreach to potential customers through outbound calls, introducing them to our diverse product range and establishing new business relationships. Maintaining detailed customer interaction records, ensuring timely follow-ups, and engaging with prospects through CRM software will be vital. Collaborating effectively within a dynamic team environment, contributing to shared goals, and delivering exceptional service with a genuine desire to exceed customer expectations are key attributes for success in this role. Other duties may include performing tasks assigned by management to support business growth and operational needs. Strong communication skills, a customer-centric mindset, sales expertise, team-oriented approach, proactive attitude, and familiarity with CRM software are essential skills and attributes required for this role.,