Executive/ Sr. Executive - Sales Coordinator

We at Yusen Logistics (India) Pvt. Ltd. are looking for Sales Co-ordination role for Gurgaon location.

Role & responsibilities

Sales Support & Coordination

• Assist the sales team in generating quotations for Air and Sea freight (Import & Export).
• Coordinate with carriers, co-loaders, agents, and internal operations to collect rates and transit

details.

• Maintain accurate and up-to-date sales records, customer databases, and pricing information.
• Support the sales team in preparing proposals, presentations, and customer reports.

Customer Communication

• Act as the primary point of contact for customer inquiries related to rates, schedules, shipment

updates, and service requirements.

• Provide timely responses to customer requests and follow up on pending quotations.
• Assist in onboarding new customers and maintaining strong customer relationships.

Operational Coordination

• Liaise with operations teams to ensure timely booking, documentation, and cargo movement.
• Coordinate with overseas agents for rates, routings, and shipment arrangements.
• Track shipments (air & sea) and provide updates to clients and the sales team.
• Ensure all documents (BL, AWB, invoices, permits, etc.) are complete and accurate.

Administrative Tasks

• Prepare weekly/monthly sales reports and pipeline updates.
• Ensure all sales activities comply with company policies and industry regulations.
• Maintain organized filing systems for quotations, customer correspondence, and shipment

records.

Preferred candidate profile

• Strong communication and customer service skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to multitask, prioritize workload, and meet deadlines.
• Detail-oriented with strong organizational skills.
• Ability to work collaboratively with sales, operations, and international partners.