Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Fleet Management
>
Executive, Service Delivery

Executive, Service Delivery

Fleet Management

0 - 5 years

2 - 7 Lacs

mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

training fleet management sar query service delivery executive equity ms office auditing recruitment testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Position Summary

The FPD Support and Manning Staff is the link between the Manning Offices and the Technical and FPD

Departments. Handle/Co-ordinate all Paperwork including licenses / Courses / Medical / Contracts for Crew embarkation.

Key Roles and Responsibilities

A] Calling planned candidates for documentation as per vessel planning in coordination withgroup heads in Andheri office, sourcing team, visa department, license department etc. B] Jobinvolves medicals screening of profiles. C] Checking documents as per checklist. D] Applyingflag state as per vessels. E] Sending travel details to travel department. F] Issuing safety gearsfor joining crew members. G] Updating and checking DG details of each joiners. H] Domesticflight booking for each joiner. I]Informing candidate for covid test as per SOP. J] Handing overcandidates documents after briefing. K]Updating PJ checklist in paris software. L] Sendingcontract extensions to onboard candidates as per instructions. M] Maintaining and sendingreport like monthly joiners, NUSI fees, Sign on/Off, medical list, documents status. N] Fillingvarious visa forms as per requirements and coordinating with visa department for variousqueries. O]Sending Emails to onboard Master as per the query raised. P]Addressing licensequery received from consulates forwarding documents. Q] Sending hotel booking emails forjoiners accommodation. R] Sending revised sea after revision of yearly CBA

Job Experience, Functional Knowledge and Qualifications

Degree holder of any faculty with minimum 3 4 years of work experience in shipping industry. Experience in documentation in shipping industry dealing with shore-based requirements. Good Communication Skills Excellent on MS-Office Good Negotiation skills Must be able to work and recruit to tight deadline.

Key Roles and Responsibilities

Check the documents of the candidates on leave and communicate with them by email and phone for the same. Thereafter follow-up calls at regular intervals for document status and availability Recheck vessel-specific documents of the candidates once the vessel is assigned. Get the missing documents from the candidate and upload if any. Call the candidate to discuss the joining plan and share vessel details. Coordinate for USA and Schengen visa. Plan the candidates as per their availability. Talk and coordinate with tech for approvals. Get the candidate recommended in Paris/ Get his deviation cleared by N1. Handle queries received from Existing staff and their families regarding (Joining, signoff, documentation, promotion, grievances, etc.) Approx. I0-20 phone calls daily. Book in-house and other vessel-specific courses like LSH, DF etc. for the candidates on leave. Book mentoring for candidates due for promotions. Miscellaneous tasks /Data filtering and assisting for arranging webinars and seminars. Helping teams with various audits mainly for the tanker cell. Liaising with accounts team for delayed allotments of candidates. Liaising with fleet care team for various letters related to DG misc. Liaising with branch office for planning ex hands.

Checking / liaising with various training institutes candidates for STCW courses.
Weekly calls to the Seafarer to maintain an accord with them. Social Engagement with Seafarers. A frequent informal survey of seafarers to understand the opportunity to increase potential hires.

Job Experience, Functional Knowledge and Qualifications

Degree holder of any faculty with minimum 3years of work experience in shipping industry
Experience in documentation in shipping industry dealing with shore-based requirements. Good Communication Skills Excellent on MS-Office Good Negotiation skills

More Jobs at Fleet Management

Strategic Sourcing Specialist 1

Mumbai

10 - 14 yrs

INR 16 - 17 Lacs

Executive / Senior Executive, Service Delivery

Mumbai

1 - 2 yrs

INR 4 - 8 Lacs

Executive / Senior Executive, Sourcing - Ratings

Mumbai

2 - 3 yrs

INR 6 - 7 Lacs

Assistant Manager, QCD (CRM Operations)

Mumbai

2 - 6 yrs

INR 4 - 8 Lacs

Manager Technical Superintendent - Tanker

Chennai

Experience: Not specified

INR 25 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Fleet Management

Transportation & Logistics

Transport City

Login to

Please Verify Your Phone or Email

Confirm Action

Executive, Service Delivery