Executive -Sales Support (Collection)

As a Branch Sales Support In-charge at RESUP551, your primary role is to facilitate the sales support function within the branch. Reporting directly to the Branch Head, you will be responsible for coordinating with the Branch Finance & Accounts Team to ensure timely generation and accuracy of bills for branch customers. It will be crucial for you to verify all bills/invoices in accordance with Blue Dart norms before forwarding them to clients and ensuring prompt dispatch to customers as per schedule. Moreover, your responsibilities will include customizing bills as per required forms/formats, contractual terms, and customer specifications. You will collaborate closely with the sales teams to ensure timely collections from customers based on the raised bills. Additionally, you will be accountable for reporting dispatched invoices and cheque collection details to the Branch Finance & Accounts Teams regularly. In terms of people management, you will provide direction, guidance, and support to employees within the sales team to enhance their effectiveness in discharging their duties. It will also be your responsibility to ensure that the sales team is adequately staffed according to the branch's manpower requirements. Your performance will be measured based on key result areas and key performance indicators, including the timely completion of billing and invoicing processes, adherence to set timelines, accuracy in bill generation, customization, and minimizing errors as per customer contracts. Furthermore, you are expected to uphold a performance-driven culture by complying with Performance Management system timelines and guidelines. Overall, as the Branch Sales Support In-charge, your role is crucial in ensuring efficient sales support operations, fostering team productivity, and maintaining high standards of accuracy and timeliness in billing processes.,