Executive- Receptionist

Key Responsibilities:

• Greet and provide general hospitality and support to all visitors, ensuring a pleasant and professional experience.
• Respond promptly and professionally to inquiries received in person, over the phone, or via email. Build and maintain positive rapport using courteous communication and anticipating visitor needs.
• Manage and update appointment calendars; schedule appointments using the Visitor Management System (VMS), route visitors to the appropriate departments/persons, and ensure proper check-out tracking.
• Maintain up-to-date knowledge of the organization’s products, services, and policies to provide accurate information, including to onboarding enquirers when required.
• Attend to walk-in grievances courteously, provide clear explanations, and ensure mutual understanding and resolution.
• Document relevant visitor interactions and maintain proper records where necessary.
• Uphold professional etiquette by overseeing housekeeping services on the floor, maintaining the tidiness tracker, and arranging housekeeping and stationery materials as required.
• Handle inbound calls and prioritize sorting of daily deliveries, mail, and couriers to the correct departments in a timely manner.
• Comply with all safety procedures and promptly report any unsafe situations to the reporting hierarchy.
• Support other administrative tasks and duties as assigned.

Job Specifications:

• Strong verbal and written communication skills.
• Ability to manage day-to-day operations and vendor-related queries effectively.
• Experience: 1–2 years
• Qualification: Bachelor’s Degree
• female candidates preferred

Work Conditions

• Based at Head Office -Coimbatore.
• May require travel to branch locations or vendor sites occasionally.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person