Executive Operations Pirangut

You will be responsible for overseeing all inbound and outbound operations at the Service Center. Your role will involve ensuring timely, accurate, and profitable delivery of DP/Etail/INTL shipments to customers, while focusing on operational efficiency, service quality, and employee engagement. **Key Responsibilities:** - Supervise daily inbound and outbound operations, with a focus on first and last-mile connectivity. - Monitor load patterns to optimize delivery and pickup schedules. - Ensure regulatory compliance, accurate documentation, and resolution of exceptions. - Manage safe handling and delivery of shipments to minimize RTO and undelivered instances. - Coordinate vehicle availability and service providers effectively. - Conduct daily briefings and ensure adherence to operational workflows and SOPs. **People Management:** - Provide direction and support to employees, fostering a performance-driven culture. - Monitor team performance, mentor subordinates, and develop a robust succession pipeline. - Conduct regular staff training to enhance operational capabilities. - Ensure adequate staffing to meet operational demands. **Key Competencies & Skills:** **Technical Skills:** - Understanding of logistics operations, particularly first and last-mile connectivity. - Proficiency in using logistics management software for monitoring workflows. - Knowledge of regulatory requirements, including e-waybill compliance. - Ability to analyze operational data to identify areas for improvement. **Behavioural Skills:** - Leadership: Ability to lead and inspire teams in a high-pressure environment. - Problem-Solving: Aptitude for efficiently resolving operational issues. - Communication: Clear and concise communication skills for engaging employees and stakeholders. - Collaboration: Building strong relationships across teams and geographies. **Qualifications:** **Education:** - Bachelors degree in Business Administration, Logistics, Supply Chain Management, or a related field (mandatory). - A masters degree or professional certification in logistics or supply chain management is preferred. **Experience:** - Minimum of 5+ years of experience in logistics, transportation, or supply chain management.,