Executive Operations For Content Quality B2B (Client)

Info Edge

0 - 2 years

2 Lacs

noida

Posted:2 days ago| Platform:

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Skills Required

content review client management content management content curation quality check content moderation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Objective:

Key Responsibilities

Respond to client queries via calls, chat, and email, providing accurate and timely solutions.
Review and moderate content to maintain the quality and accuracy of information on our website and reports.
Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products.
Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs).
Achieve productivity and quality targets for client communications.
Demonstrate product features and resolve client queries through email or calls.

Required Skills

Strong written and verbal communication skills.
Willingness to learn and adapt quickly.
Ability to handle multiple tasks efficiently.
Attention to detail and a keen eye for quality.
Basic client-handling skills (training will be provided).
Interest in content moderation and proofreading.

What We Offer

Rapid learning and growth opportunities.
End-to-end ownership of your tasks with guidance from experienced mentors.
Freedom to innovate, experiment, and learn from mistakes.
Opportunity to work on impactful projects that shape the industry.
Exposure to multiple roles and responsibilitiesdevelop a versatile skill set!
Be part of one of Indias fastest-growing career advisory platforms.

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