Executive - Networking

Job Purpose:

To maintain the computer networks of HDF providing technical support for smooth IT operations. Also responsible for updation of brand and promotions of the Digital signage system to communicate to customers.

Role & responsibilities:

• Support for Installing, configuring and maintaining computer hardware, software, CCTV systems, networks, printers and scanners.
• Maintaining & supporting for Logs incidents & service requests and maintains relevant Records. Responsible for Monitoring and maintaining the day to day calls logged in IT by end users.
• Support for overall for floor Shop hardware like POS, Printer and other Hardware as well as Desktop, Laptops, Printers, CCTV, and Networking etc.
• Maintain Regular follow-up for Backup of Floor POSs as well as for Stores Server.
• Support for Handling & monitoring the IT Infra setup for additional Duty Free Airports stores.
• Follow-up for timely payments to All IT Vendors
• Support for Repair & maintenance of Consumable Items Like Printer etc.
• Support & Coordinate with L1 team members and preparing their shift roster. Monitor and address day to day issues at offices, stores and warehouses.
• Support & Upload creatives in all signages timely through application/external devices for more visibility.
• Coordinate with 3rd Party Team for maintaining accurate inventory of all Stores & Head Office and other Duty Free Airports
• Maintain & Follow up for Regular Preventive maintenance of all Hardwares like Physical Servers, Desktops, Touch POSs and Printers.
• Support and Keep record of Back Office Staff & and Management Staff Data backup on One Drive
• Supports for IT Asset List for all HDF Business like Servers, Desktop, Laptops, Printers, CCTV, Virtual Server, Networking equipments etc.

Preferred candidate profile:

Bachelors Degree in Information systems

2 to 4 years of IT experience