Executive

Medi Assist

0 years

2 - 3 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

good english communication customer support kannada language fluent

Work Mode

Work from Office

Job Type

Full Time

Job Description

Mandatory 2 wheeler with decent mileage (Petrol allowance paid @5Rs per KM). Higher the mileage, more the savings they can make in monthly conveyance.

Well Groomed (Trimmed Hair/Beard, Formals on weekdays, Shirt tugged in, Polished shoes) along with gentle expressions & Positive body language.
Although one can rely on google maps, should know the main IT hub areas in blore (Ex-Whitefield/Marathahalli/Bellandur/Sarjapura/E-City etc).
Needs to be flexible to travel across the city as per schedules that would be assigned. Min 2-3 schedules in a day across the week (MON-FRI).
Needs to have good communication skills in English to confidently respond to one on one walkin queries from client employees.
Mandatorliy needs to know the local language (Kannada). If able to communicate also in Hindi/Tamil/Telugu would be great.
Basic Excel skills required, to update the details of documents collected & queries attended and the responses provided.
Basic emailing skills, to share the Helpdesk visit report with the concerned CRM teams handling respective account.
Needs to be customer service oriented with active listening and work with patience & empathy.
Should have the potential to tackle tough employees who needs instant resolution to queries.
Above all, need a condidate passionate about his job and work as a proud MAven.

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