Executive - IT Infrastructure Support

Job Description

Interested candidates can share their CV on pooja.singh@hamiltonindia.in with subject line- "Applying for Executive - IT Infrastructure Support". Key Responsibilities Area: Infrastructure Management: Maintain and monitor IT infrastructure, including servers, networks, and endpoints. Ensure uptime and availability of IT services to support business operations. Make IT infrastructure is setup for Plant Operation Exposure on CCTV Setup, Switching and Routing on Aruba and Cisco. Network & Security: Manage LAN, WAN, Wi-Fi, and VPN connectivity. Monitor firewall, intrusion detection, and endpoint security solutions. Ensure compliance with IT security policies and best practices. End-User Support: Provide first and second-level IT support for hardware, software, and network issues. Troubleshoot IT problems and coordinate with higher-level support when necessary. Ensure timely resolution of IT service requests. Hardware & Software Management: Maintain IT assets, including desktops, laptops, printers, and other peripherals. Install, configure, and update software and operating systems. Manage patch updates and antivirus solutions. Vendor & Service Management: Coordinate with IT service providers for AMC, warranty claims, and support contracts. Ensure timely procurement and installation of IT hardware/software. IT Policy & Compliance: Enforce IT policies, including internet and email usage, security protocols, and asset management. Conduct periodic IT audits and security checks. Preferred candidate profile Qualification: Diploma IT or Computer, BE/B.Sc./BCA IT or Computer, Any Hardware and Networking Course. Preference candidate: Manufacturing industries with 4-5 years experience.