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Computer Age Management Services (CAMS)
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Executive - Insurance Call centre

Executive - Insurance Call centre

Computer Age Management Services (CAMS)

0 - 1 years

|

2 - 3 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

customer service customer support telesales telugu malayalam kannada

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handling outbound renewal premium payment calls and providing correct information regarding policies.
Motivating customers to pay the due renewal premium on time .
Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.
Meeting the process target.
Following predefined scripts and processes to manage customer queries.
100% capturing of calling dispositions and customer feedback in system.
Adhere to quality parameters of the process and meet all the KPIs
Adhere to company guidelines and maintaining professional and courteous approach while dealing customer calls .
Collaborate with team members and highlight issues to meet service standards.
Exclusively looking for
Malayalam, Telugu and Kannada
candidates.

Education & Experience Requirements

Any Graduation
Less than 1 year of relevant experience in insurance domain or freshers from any industry are welcome to apply.

Working days and timings

Candidates who are interested may send their resumes to twinkle.b@camsonline.com

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Computer Age Management Services (CAMS)

Financial Services

Chennai

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