Posted:1 day ago|
Platform:
On-site
Full Time
Assist staff with resolving payment issues, such as problems processing credit cards or guest billing discrepancies. Follow up with guests to ensure satisfaction regarding service recovery or issue resolution. Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Handle all payment types including cash, checks, debit, and credit cards; accurately set up guest accounts. Anticipate and manage overbooking situations, securing alternative accommodations for guests as needed. Block rooms and manage special requests and requirements in the property management system. Coordinate with Bell Services and Housekeeping to ensure room readiness and service delivery. Document and review relevant information in shift logs and memo books for operational continuity. Count cash drawer at beginning and end of shift; reconcile and drop receipts in accordance with accounting standards. Support management in staff recruitment, training, scheduling, performance evaluation, and coaching. Enforce safety protocols and company policies; report incidents and complete required safety certifications. Maintain a professional appearance and ensure all guest interactions are courteous and efficient. Foster positive relationships with coworkers and departments to meet team objectives. Stand, sit, or walk for extended periods; handle objects up to 10 pounds. Perform other duties as needed to support hotel operations and guest satisfaction.
Marriott
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Bengaluru, Karnataka, India
2.5 - 12.0 Lacs P.A.
Kolkata, West Bengal, India
3.0 - 10.5 Lacs P.A.
Bengaluru / Bangalore, Karnataka, India
2.0 - 3.0 Lacs P.A.
3.5 - 4.75 Lacs P.A.
1.455 - 1.935 Lacs P.A.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
3.0 - 8.0 Lacs P.A.
Hyderabad
1.0 - 4.0 Lacs P.A.
Lucknow, Uttar Pradesh
Salary: Not disclosed
1.0 - 5.0 Lacs P.A.
Hyderabad, Telangana, India
Salary: Not disclosed
