Executive - Customer Relations

Role Description

This is a full-time on-site role for an Executive - Customer Relations located in Pune. The role involves managing and maintaining strong relationships with clients, ensuring exceptional customer service, and addressing customer concerns effectively. The Executive will work closely with clients to achieve high levels of customer satisfaction through clear communication, timely response to queries, and proactive problem-solving. Daily tasks will include liaising with clients, understanding their needs, and resolving issues to strengthen trust and collaboration.

Qualifications

• Strong Interpersonal Skills and the ability to build and maintain professional relationships
• Expertise in Client Relations and maintaining high levels of Customer Satisfaction
• Proficiency in Customer Service with a focus on problem-solving and conflict resolution
• Excellent Communication skills, both verbal and written, to engage effectively with clients
• Ability to work on-site in Pune and collaborate effectively in a team environment
• Relevant experience in customer relations or client servicing is highly desirable
• Bachelor's degree in a related field or equivalent professional experience

Industry

• Real Estate

Share CV on hr@nivasagroup.com

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month