Executive-Collection & Recovery

3 years

1 - 3 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Follow-Up for Payment Collection
  • Reach out to clients via calls, emails, and visits (if required) to ensure timely recovery of dues.
  • Maintain a polite yet firm approach while handling payment discussions.
  • Tracking & Monitoring Outstanding Payments
  • Prepare and maintain updated MIS reports of pending payments.
  • Track aging reports and flag long-pending cases to management.
  • Coordination with Internal Teams
  • Work closely with the Accounts, Sales, and Operations teams to verify billing details and resolve disputes.
  • Support the team with documents or clarifications needed for recovery.
  • Client Communication & Issue Resolution
  • Understand client concerns related to billing or services and coordinate internally for quick closure.
  • Maintain strong relationships with clients while ensuring payment timelines are met.
  • Documentation & Record-Keeping
  • Maintain proper records of call logs, collection status, and follow-up dates.
  • Ensure all acknowledgments and payment proofs are accurately updated.
  • Field Visits (If Applicable)
  • Conduct client visits for escalated or critical recovery cases.

Experience : Must have 3 years experience in collection and recovery

Job Types: Full-time, Part-time, Permanent

Pay: ₹9,034.78 - ₹30,066.33 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Provident Fund

Work Location: In person

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