Executive Assistant

ROLE:

ROLES AND RESPONSIBILITIES:

Business & Operational Support

new supplier communication and product onboarding

task lists

business inquiries, surveys, market research, and data collection

databases, filing systems, and records

costing sheets, reports, SOPs, presentations, and official correspondence

Customer & Stakeholder Management

first point of contact

customer complaints and grievances

business relationships

Logistics & Travel Coordination

shipments, travel arrangements, transport, and accommodation

- Organize meetings, conferences, and events, ensuring seamless execution.

calendar, appointments, and meeting schedules

Administrative & Strategic Support

administrative procedures and operational systems

- Monitor deadlines, follow up on pending tasks, and ensure seamless execution of priority assignments.

budget tracking, vendor payments, invoice management, and liaising with accountants for tax-related activities

Personal Assistance & Miscellaneous Tasks

property management, home fixtures & supplies, personal appointments, quotation requests and other ad-hoc personal tasks

Required Skills & Competencies:

• Discretion and Trustworthiness:

  Ability to handle confidential and sensitive information with integrity.

• Problem-Solving & Initiative:

  Independently figure out and execute new and complex tasks efficiently.

• Communication Skills:

  Strong verbal and written communication for interacting with stakeholders at all levels.

• Organizational & Multitasking Ability:

  Exceptional ability to manage multiple priorities, deadlines, and projects.

• Excel Proficiency:

  Advanced skills in

  Microsoft Excel

  , including data analysis, pivot tables, and reports.

• Negotiation & Vendor Management:

  Expert negotiator with the ability to drive cost savings and favorable business deals.

• Flexibility & Adaptability:

  Ability to work in a fast-paced environment with shifting priorities.

• Tact & Diplomacy:

  Professionalism in handling sensitive discussions and high-profile stakeholders.

• Tech-Savvy:

  Proficiency in

  standard software packages (MS Office, PowerPoint, Zoho, Google Suite, etc.)

  and the ability to learn company-specific tools.

Academic Qualifications: (Educational Qualifications required for the Role):

• 2-4 years of experience

  in a similar executive or personal assistant role.
• Prior experience working with

  e-commerce & retail

  is a plus.