Excellent Opportunity with HCLTech!!! We are looking for a candidate with Dispute Management experience.

Excellent Opportunity with HCLTech!!! We are looking for a candidate with Dispute Management experience.

Designation: Team Lead

Work Location: Chennai

Shift: Night Shift

Education: Graduation is Mandatory

Date:23rd & 24th Aug

Venue:

HCL Technologies, Gate 1 Tower 4, Ground Floor,

Elcot Sez, Sholinganallur,

Chennai, Tamil Nadu 600119

Description:

• Oversee daily operations of the dispute management team.

• Set performance targets and monitor KPIs.

• Lead root cause elimination projects across departments.

• Partner with IT to enhance dispute resolution tools and systems.

• Develop training modules and conduct workshops.

• Present dispute trends and risk areas to senior leadership.

• Ensure compliance with internal controls and external regulations.

• Manage stakeholder expectations and service delivery.

Required Skills:

• Team Leadership – Supervise daily operations and performance.

• KPI Management – Define and track dispute resolution metrics.

• Cross-Departmental Influence – Drive collaboration across business units.

• Automation & Digitization – Lead initiatives to streamline dispute handling.

• Strategic Thinking – Align dispute management with business goals.

• Risk Management – Identify and mitigate financial and reputational risks.

• Presentation Skills – Deliver insights and recommendations to leadership.

Walk-in with 2 copies of your resume with an ID proof

Thanks,

Sobiya