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Johnson Controls
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EUC Ops Analyst

EUC Ops Analyst

Johnson Controls

0 - 1 years

5 Lacs

Bengaluru

Posted:15 hours ago| Platform:

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Skills Required

Interpersonal skills Operating systems Senior Analyst IT support IT projects Hardware Troubleshooting Application software Technical support IT service delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

EUC Ops Analyst

What you will do

As an EUC Ops Analyst, you will be responsible for supporting end-user computing operations, ensuring efficient and effective IT service delivery. You will assist in troubleshooting technical issues, maintaining systems, and supporting users in a timely manner. Collaborate with cross-functional teams to enhance user experience and streamline processes.

How you will do it

Provide first-level technical support for end-user computing issues.
Assist in the deployment and management of end-user devices, ensuring compliance with company policies.
Participate in troubleshooting user-reported incidents and problems.
Support the implementation of IT projects related to end-user computing.
Maintain accurate documentation of processes and user requests.

What we look for

0-1 year of experience in IT support or related field.
Basic understanding of operating systems, software applications, and hardware.
Strong communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Problem-solving skills and a willingness to learn.

JCI is dedicated to fostering a diverse and inclusive work environment where every employee is valued and empowered to reach their full potential.

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EUC Ops Analyst