ESRE apps Engineer

About the Role:

Key Responsibilities:

• Utilize

  log analysis tools (OpenSearch)

  and

  Application Performance Management (APM) tools (AppDynamics)

  for troubleshooting and root cause analysis.
• Use

  developer tools and browser plug-ins

  to troubleshoot UI-related issues effectively.
• Analyze

  functional and technical KPIs

  , and build

  visualizations and dashboards

  for performance monitoring.
• Handle

  full-cycle production support

  , including

  issue triage, incident management, and problem resolution

  .
• Lead a technical team in resolving critical production issues and ensuring system stability.
• Organize and track multiple issues efficiently, ensuring timely resolution.
• Replicate, test, and debug reported issues using

  advanced problem-solving skills

  .
• Maintain clear documentation and provide regular updates to stakeholders.

Required Skills & Competencies:

• 3+ years

  of experience in

  UI/UX front-end software development

  .

• 2+ years

  of hands-on

  production support experience

  , including

  monitoring and troubleshooting

  .

• 1+ year

  of experience with

  UI frameworks/libraries

  like

  Vue.js, Angular, or React

  .
• Good understanding of

  Node.js API development

  .
• Familiarity with

  Java/J2EE

  and

  e-commerce web applications

  is preferred.
• Experience working with

  multi-tier web architecture and UI design

  .
• Strong knowledge of

  REST API utilization or design

  .
• Proficiency in

  version control systems (Git/SVN).

• Understanding of

  web best practices

  (browser capabilities, unit/integration testing).
• Hands-on experience in

  setting up monitoring & alerting

  tools.
• Excellent

  analytical, organizational, verbal, and written communication skills

  .

Good to Have:

• Experience in

  backend development

  with Java or Node.js.
• Exposure to

  containerization and cloud technologies.

• Experience in

  automating monitoring and alerting solutions

  .