ERP System Specialist (K8/PIM Operations)

Job Description

Job Summary We are looking for a skilled ERP System Specialist to manage and optimize our Kerridge K8 ERP system and related Product Information Management (PIM) processes. The role focuses on daily system operations, user support, and continuous improvement to support Artivo Surfaces inventory management, order processing, and distribution workflows in the building materials industry. Candidates with hands-on experience in K8 or similar ERP systems (e.g., Infor, SAP, NetSuite, or Epicor) and a strong understanding of distribution or manufacturing processes are encouraged to apply. Role & responsibilities Administer and maintain the Kerridge K8 ERP system to ensure high availability and performance for critical business functions. Manage Product Information Management (PIM) processes to maintain accurate, consistent, and up-to-date product data for quartz, porcelain, and natural stone offerings. Provide hands-on support to users, resolving system issues related to inventory, order management, procurement, or financial modules. Configure and customize ERP modules to align with Artivos operational needs, such as stock control, pricing, and customer order processing. Develop and maintain custom reports and dashboards to support sales, inventory, and supply chain decision-making. Ensure seamless integration of K8 with other systems (e.g., CRM, e-commerce platforms, or analytics tools). Train and support end-users, including sales and warehouse teams, to maximize system adoption and efficiency. Ensure compliance with India-specific requirements, such as GST reporting and invoicing, within the ERP system. Identify and implement system enhancements to improve operational efficiency and customer satisfaction. Collaborate with internal teams and external vendors to address technical issues and system upgrades. Preferred candidate profile Direct experience with Kerridge K8 or other Kerridge Commercial Systems solutions is preferred. Familiarity with ERP integrations (e.g., Phocas, EZAP, or e-commerce platforms). Understanding of product data management for customer-facing applications, such as catalogs or online portals. Basic SQL or scripting skills for report customization. Qualifications - Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. - 3+ years of hands-on experience managing ERP systems, ideally Kerridge K8 or similar platforms (e.g., Infor M3, SAP Business One, NetSuite, or Epicor). - Experience with Product Information Management (PIM) systems is highly desirable. - Knowledge of distribution or manufacturing workflows, preferably in the building materials, construction, or wholesale industries. - Proficiency in ERP module configuration, troubleshooting, and report generation. - Strong problem-solving skills and a proactive approach to system optimization. - Excellent communication skills to support users and collaborate with cross-functional teams. - Familiarity with India-specific compliance needs (e.g., GST, tax reporting) in ERP systems is a plus. - Certification in ERP systems (e.g., SAP, Infor, or Kerridge K8) is a bonus but not required.