Erp Executive

Job Description

Role & responsibilities Perform routine maintenance and health checks on the ERP system to ensure optimal performance and data integrity. Conduct technical data analysis to identify and resolve system flow issues or bottlenecks. Act as the primary point of contact for all ERP-related inquiries and issues. Stay updated with ERP functionalities, best practices, and new releases through continuous learning and training. User Support and Development: Gather and analyze requirements from users and management for new features, modules, or modifications to existing functionalities within the ERP system. Liaise directly with the Solutions team to discuss requirements, feasibility, and implementation of new developments or changes. Generate and manage support tickets for errors or discrepancies identified within the ERP system, ensuring timely resolution and tracking progress. Reporting and Data Analysis: Generate and distribute a variety of daily and monthly reports, including but not limited to: MIS Reports | Stock Reports |Sales Reports | Goods Receipt Note (GRN) Reports | Loss Detail/Summary Reports | Location Inward and Outward Reports | Job Worker Reports Stock Summary Tally Reports | Recovery Reports Develop and create new reports as required by management or users, leveraging existing system reporting capabilities and data. Qualifications: Proven experience in any ERP system administration, experience in ERP preferred (Experience in Synergics ERP will be added advantage). Strong technical aptitude with the ability to perform data analysis and troubleshoot system issues. Excellent communication and interpersonal skills, capable of effectively interacting with users, management, and external vendors. A proactive approach to learning and adapting to new software functionalities. Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong attention to detail and accuracy in reporting and data management.