We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you'll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powe'red RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.
Responsibilities
- Manage and maintain Microsoft Dynamics ERP modules, ensuring stability, data integrity, and optimal performance.
- Collaborate with business and technical teams to analyze, design, and implement new ERP features aligned with organizational needs.
- Develop and deploy customizations, workflows, and process automations to enhance operational efficiency.
- Lead ERP integrations with internal systems (CRM, HRMS, Finance, etc) and third-party applications using APIs and data connectors.
- Conduct requirement analysis, testing, and documentation for new features and system enhancements.
- Provide technical support and troubleshooting, ensuring minimal downtime and quick issue resolution.
- Coordinate end-user training and prepare user manuals to ensure smooth adoption of ERP functionalities.
- Collaborate with stakeholders to optimize ERP processes in areas such as finance, procurement, inventory, and production.
- Monitor system performance and recommend continuous improvements in ERP configuration and usage.
Requirements
- 3-5 years of hands-on experience in ERP management, customization, and integration preferably with Microsoft Dynamics 365 Business Central / Dynamics NAV.
- Bachelors or Masters in relevant fields.
- Strong understanding of ERP architecture, data structures, and business workflows.
- Experience with integration tools, APIs, and middleware (eg, Azure Integration Services, Power Automate).
- Ability to analyze business requirements and translate them into scalable ERP solutions.
- Proficiency in Excel and data analytics and validation methods
- Familiarity with project management and collaboration tools (JIRA, Confluence, or Asana).
- Strong problem-solving and analytical abilities, with attention to detail.
- Excellent communication and stakeholder management skills.