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Enterprise Platforms Analyst I (Workforce Software Analyst)

Enterprise Platforms Analyst I (Workforce Software Analyst)

Nielsen Sports

4 - 5 years

0 Lacs

mumbai

Posted:2 days ago| Platform:

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Skills Required

computer science linux analytical it projects technical staff windows troubleshooting mac os information technology technical support

Work Mode

Work from Office

Job Type

Internship

Job Description

We are seeking a highly motivated and passionate IT Trainee to join our dynamic and growing technology team. This entry-level position is ideal for a recent graduate who has a foundational understanding of information technology and is eager to apply their academic knowledge in a real-world, professional setting. The IT Trainee will be an integral part of our team, providing technical support, assisting with IT projects, and contributing to the overall efficiency of our technological infrastructure.

Key Responsibilities

Technical Support:
Provide first-line technical support to end-users, troubleshooting and resolving basic software issues.
Problem Resolution:
Document and track support tickets, escalating complex issues to senior IT staff as needed.
Project Assistance:
Support ongoing IT projects, which may include software rollouts, system upgrades, or network infrastructure improvements.
Documentation:
Maintain records of test documents, approvals, procedures, and support activities.
Collaboration:
Work collaboratively with team members and other departments to ensure smooth operations and a positive user experience.
Continuous Learning:
Actively participate in training sessions and self-learning to stay updated on new technologies and best practices.

Qualifications

Education

Bachelors Degree in Computer Science, Information Technology, Computer Engineering, or a related field.

Technical Skills

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Nielsen Sports

Market Research / Sports Analytics

Chicago

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Enterprise Platforms Analyst I (Workforce Software Analyst)