- Hire, onboard, and develop integration engineers, creating clear career progression paths.
- Conduct regular 1:1s, performance reviews, and provide ongoing coaching and mentorship.
- Set team goals, manage capacity planning, and align team objectives with business priorities.
- Foster a collaborative, learning-oriented culture that promotes technical excellence and innovation.
- Partner with Product and other engineering teams to deliver integrated solutions.
Technical Leadership & Architecture
- Define and drive the integration architecture strategy and technical roadmap.
- Lead development of integrations between enterprise systems: CRM, ERP, PLM, and Finance systems, such as Salesforce and NetSuite.
- Provide technical guidance, code reviews, and architectural decisions for complex integration challenges.
- Ensure robust and well-tested solutions with Munit and end-to-end testing.
- Establish and enforce integration development standards, patterns, and best practices.
- Remain technically involved in complex integrations, troubleshooting, and architectural decisions.
Operations, Maintenance & Platform Management
- Oversee MuleSoft integration performance, health, and stability using monitoring tools.
- Lead response to integration-related incidents and ensure timely resolution.
- Perform regular maintenance tasks, including applying patches, upgrades, and security fixes.
- Identify and implement optimizations for integration performance, scalability, and reliability.
- Implement best practices for MuleSoft operations and infrastructure management.
- Document operational procedures, knowledge base articles, and system configurations.
- Ensure integrations meet security policies, standards, and compliance requirements.
Deployment and Release Management:
- Lead the deployment of MuleSoft applications and integrations across different environments (development, testing, production).
- Understand modern software development practices, including Agile, CI/CD, and building distributed systems for scalability and resilience.
- Coordinate with development teams to ensure smooth and successful releases.
- Manage and maintain deployment pipelines and automation processes.
Strategic & Business Collaboration
- Work with business stakeholders to understand requirements and translate them into scalable technical solutions.
- Lead integration initiatives from planning through delivery, ensuring quality and timelines.
- Communicate technical concepts, project status, and strategic recommendations to technical and business audiences.
- Collaborate with vendors and support providers to optimize platform capabilities.
Desired Traits Management & Leadership Experience
- 3+ years of engineering management experience, including hiring, performance management, and team development
- Experience managing technical teams of 3-8 engineers with demonstrated ability to scale teams
- Track record of building high-performing teams and developing engineering talent
- Experience with agile methodologies and leading cross-functional initiatives
Technical Expertise
- 8+ years of hands-on experience in MuleSoft Anypoint Platform, including MuleSoft Flow development, API Manager, and Anypoint Studio.
- Have earned the Mulesoft Certified Platform Architect - Level 1 certification.
- Deep Understanding of integration patterns, ESB concepts, and API-led connectivity.
- Proficiency in working with various data formats (JSON, XML, CSV) and protocols (HTTP, REST, SOAP, JMS).
- Familiarity with cloud platforms (e.g., AWS) and MuleSoft CloudHub 2.0, Runtime Fabric.
- Familiarity with Supply Chain-focused integrations and solutions.
- Knowledge of monitoring tools (e.g., Datadog, etc.) and logging frameworks.
- Understanding of DevOps practices, CI/CD pipelines, and automation tools.
- Deep understanding of networking, security, and infrastructure concepts.
- Deep understanding of Mulesoft API-led connectivity, integration best practices, and engineering principles.
- Familiarity with Supply Chain focused systems and integrations, such as CRM, ERP, PLM, and Finance systems.
- Experience in creating, configuring, and managing API Gateway, API Policies, API Versioning, and Contract Addition.
- Strong understanding of relational databases and fluency with SQL.
- Should know about creating and maintaining documentation related to services, solutions, and interfaces.
- Knowledge or previous experience in designing public and private enterprise secure services using RAML and REST-based APIs and SOAP-based APIs.
- Working experience with either Java, JavaScript, .NET, or Python.
- Desire and ability to mentor and guide integration engineers.
- Strong technical and problem-solving skills.
- Excellent communication and interpersonal skills.
Problem-Solving and Analytical Skills
- Ability to diagnose and resolve complex technical issues in a timely manner.
- Strong analytical and troubleshooting skills with a systematic approach.
- Ability to perform root cause analysis and identify effective solutions.
- Attention to detail and a focus on quality.
Operational Skills
- Experience in managing and supporting enterprise-level applications and integrations.
- Ability to prioritize tasks, manage incidents, and work under pressure.
- Experience with system monitoring, alerting, and escalation procedures.
