Engineering Manager

Were currently looking for: Engineering ManagerTo succeed in this role you must have experience in the following:

• Strong experience with Ruby on Rails and Web technologies
• Wide experience in distributed system design, Microservice architecture
• Familiar with performance, security and accessibility considerations in building solutions
• Strong understanding of relational databases, data model design and good knowledge of SQL/Mongo
• Understanding of computer networking (TCP/IP, HTTP/HTTPS etc.)
• Understanding of design patterns and can design and implement extensible & reliable systems.
• Experience in at least one of public cloud (AWS, GCP or Azure, AWS is preferred)

Responsibilities:

• Lead a team of software engineers with experience in backend Ruby on Rails, Front-end (React) and QA engineers to take care of end-2-end product development.
• Communicate with product, design, program and SRE teams as well as local and remote teams.
• Hiring, retention and work with a motto of building top-performing engineering team
• Close collaboration with product management on the requirements, involve in quarterly planning, Bi-weekly sprint planning for the team.
• Contribute with actual development by doing hands-on coding, code reviews, leading design and architecture discussions (70% of time spent on technical, 30% on management)
• Deliver complete projects based on roadmap priorities while owning the delivery and quality of software your team delivers
• Team mentorship and collaboration, performance management, soft skills development, regular 1:1s with team members, unblock, help team members, coordinate daily and sprint activities
• Effectively communicate with management on design, technology and project status

Qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field or equivalent
• 12+ years of Software Engineering experience
• 1-3 years as leading a full function team with more than 5 people
• Strong troubleshooting skills with production systems
• Strong communications, interpersonal and collaboration skills
• Familiar with Linux, docker and K8s is a plus
• Any Contact Center or Telecommunications experience is a plus.