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Omega Healthcare
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Engineer - Voice Support

Engineer - Voice Support

Omega Healthcare

0 - 3 years

2 - 5 Lacs

Mumbai Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Voice Support ServiceNow Cisco Asterisk Avaya Remedy

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Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Provide first-line technical support for voice-related issues via phone, email, or ticketing systems. Monitor, troubleshoot, and resolve VoIP and telephony system issues. Handle call routing, SIP configuration, and PBX setup (e.g., Cisco, Avaya, Asterisk). Coordinate with network and IT support teams for cross-functional troubleshooting. Perform routine maintenance, upgrades, and documentation of voice infrastructure. Track and manage incidents using ITSM tools (e.g., ServiceNow, Remedy).

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Omega Healthcare

www.omegahealthcare.com

Real Estate

Berwyn

51-200 Employees

264 Jobs

Key People

Dan Booth

CEO
Kevin P. McGowan

President and COO
Megan D. Jones

CFO

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