Engineer/ Senior Engineer Lifecycle Services

• Will be responsible for managing DeltaV installed base of 40-45 systems across the East region.
• Will be allocated 25-30 Active AMC / Service Contracts for Maintenance Contract Execution which will consume 200 220 site visit days annually including travel.
• Billing value from allocated sites will be 180-200 KUSD.
• Expected to generate additional revenue of 25-30 KUSD by adding new service contracts in the region.
• Balancing out current Operational Efficiency of the region from 97% to below 90%.

Technical

1. Knowledge of Distributed Control System (DCS) - Basic Requirement.
2. Knowledge of Metal & Mining / Chemical Industry / Refinery is an added advantage.
3. Knowledge of Batch, Profibus, Foundation Fieldbus, Networking, Safety Systems, handling of Charms I/O, Proficient in Cybersecurity and knowledge on AMS will be preferred.

1. Interaction:

   Receives guidance from a mentor and collaborates with team members to complete assignments as needed. Also leads interactions with other sites and departments to achieve project objectives.

2. Customer Focus:

   Engages in increased customer interaction. Works collaboratively within a team and alongside a senior engineer when needed. Also capable of independently working with customers or the sales force to support project and business objectives.

3. Industry Awareness:

   Takes initiative to understand the industry landscape, including project execution, service offerings, EPM market trends, customer segments, and overall business requirements.

4. Providing Solutions:

   Receives directions from a Senior Service Engineer for small-scale service projects. Possesses a strong general knowledge base and is developing expertise in a specific service area. Holds or is pursuing relevant certifications and continues to build skills within the identified product and certification domain.

5. Improving the Process:

   Actively learns and applies process improvement methodologies. Participates in implementing process changes and contributes to continuous improvement initiatives to enhance service delivery and operational efficiency.

6. Desired Educational Qualification:

   B. E. / B. Tech (Instrumentation / ECE/ Electrical). Candidates with degrees in other engineering teams and experience in a similar field can be considered.