Engineer M365

Ahead

6 - 11 years

2 - 6 Lacs

hyderabad gurugram

Posted:2 days ago| Platform:

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Skills Required

docker devops powershell troubleshooting aws python microsoft azure networking autocad sql server system administration technical support java active directory linux microsoft windows installation jenkins cloud computing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities, Skills and Experience

Bachelor's degree in computer science with overall 6+ years of work experience in the related filed.
Excellent communication skill.
Location- Hyderabad (Primary)/ Gurugram
Work mode- Remote
Shift- Rotational

Microsoft 365 (M365):

Administer and support M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, AAD connect and other M365 applications.
Implement and manage M365 security and compliance features, including Multi-Factor Authentication (MFA), Conditional Access, data loss prevention (DLP) policies, and other security measures.
Develop and maintain documentation for M365 configurations, policies, and best practices.
Monitor system performance and ensure optimal operation of Office 365 environment.
Knowledge of permissions and licenses in M365.
Coordinate with Microsoft support to resolve issues and service requests.

Messaging Systems:

Oversee the administration and support of messaging platforms like Microsoft Exchange and other email systems.
Troubleshoot and resolve email delivery issues, performance problems, and configuration errors.
Implement and manage email security features, including spam filtering and encryption.
Take ownership of issues/escalations from the point of contact while collaborating with various other technology teams to assist in discovering solutions.
Investigate, identify, analyse, troubleshoot, track, and resolve issues/problems and document all work.
Experience a multitude of issues such as DL creation, Whitelisting in Proofpoint, adding IPs to the approved/blocked senders list in Proofpoint, releasing Bulk-Mail caught in Quarantine, recovering mailboxes in a Soft-Deleted state for a rehire, Exporting PSTs using eDiscovery, setting an OoO reply for a termed user, and many more.
Assist with all Outlook-related issues, such as connectivity issues, OoO replies, adding a mailbox, calendar sharing, permissions, delegate access, custom DLs, etc.
Knowledge of tools such as PowerShell, O365 Portal and more.

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