Engineer - IT Operations & Infrastructure

Key Responsibilities:

• Conduct periodic and
  risk-based IT infrastructure audits (network, servers, endpoints) with a focus on ISO 27001 and ISO 20000 compliance.
• Develop and maintain
  audit programs, evidence collection routines, and compliance checklists document findings, control gaps, and remediation plans.
• Track and ensure timely
  implementation of audit-mandated remediation actions coordinate between IT teams and auditors for evidence and process walkthroughs.
• Analyze IT processes and
  system changes to ensure compliance in areas like access management, patching, backup, incident response, and disaster recovery.
• Design and enforce
  internal control frameworks for configurations, system integrity, and data securityleveraging automation where feasible.
• Support ISO 20000 and
  ISO 27001 certification readiness and third-party audit coordination.
• Monitor regulatory
  compliance, update policies and SOPs, and lead readiness for external audits or certifications.
• Prepare detailed reports
  for management summarizing audit results, risk exposures, and compliance initiatives.
• Provide training and
  guidance to IT teams on compliance standards and audit best practices.
• Oversee business
  continuity and incident response planning from a compliance perspective.
• Support vendor risk
  assessments and ensure third-party platforms meet security and compliance standards.

Qualifications & Skills:

• Bachelors/Masters in
  IT, Computer Science, Information Security, or related fields CISA, CISSP preferred.
• Minimum 6 years
  experience in IT audit, compliance, or risk management for large-scale IT environments.
• Strong knowledge of ISO
  27001, ISO 20000, and other regulatory frameworks.
• Proficiency in ITSM,
  GRC, and audit management tools.
• Excellent analytical,
  documentation, and communication skills ability to manage multiple audits across diverse platforms.
• Collaborative and
  independent working style with strong stakeholder management skills.