Posted:15 hours ago|
Platform:
Work from Office
Full Time
Excellent understanding of Network environment, equipment, protocols etc Excellent diagnostic and network troubleshooting skills with ability of quick identification and resolution of issues Excellent communication skills, customer focused approach Excellent interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision Self-motivated and capable to work within a strong team environment is essential Decent understanding of ITIL framework Flexibility to work in 24x7 customer focused environment Must be fluent in English language Possession of multilingual skills is an asset Previous experience of Airline / Aviation industry or Airline environment preferred Ability to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents end to end Good understanding of Cisco routing and switching / MLAN technology Good understanding of SD WAN, APH-S & Zscaler solutions coupled with fair understanding of cloud services,SDWAN Fortinet & WLAN Good understanding of Telephony technologies Multitasking and able to perform under pressure No NI Rating in the last two performance reviews Global Delivery & Operations
Orange Business Services
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Telecommunications / IT Services
27,000 Employees
273 Jobs
Key People
2.0 - 5.0 Lacs P.A.
3.0 - 6.0 Lacs P.A.
Gurgaon / Gurugram, Haryana, India
2.0 - 4.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.