Engagement Manager

Responsibilities:

• Lead and drive Fortune 50 Oncology Pharma client with programs such as Omnichannel commercial excellence, marketing analytics, next best action, content tagging, Patiente service/ Fieldforce Copilot Programs leveraging AI, MLOps and Cloud engineering from India, alongside Practice delivery leader
• Able to deliver to client satisfaction (NPS 70+) $2.5-4MN annual revenue
• Consolidate all AI initiatives in the account to enhance efficiency and growth opportunities.
• Drive delivery excellence, ensuring high-quality project outcomes and client satisfaction.
• Manage a team of Data scientists, providing guidance, support, and mentorship to foster their professional development.
• Collaborate with cloud engineers, designers, domain consultants daily to execute task and project deliverables
• Participate in daily account calls, representing the AI team and contributing to strategic discussions.
• Drive proposal development and client presentations using latest and greatest, actively contributing to business development efforts.
• Play an integral role in the pharma practice, aligning AI initiatives with broader organizational goals and closely collaborating with internal stakeholders.
• Act as a long-term strategic partner, contributing to the overall growth and success of the practice.

Qualifications

• Bachelors degree in Computer Science, Engineering, or related field. Advanced degree preferred.
• 12+ years proven track record of success in leading AI projects, preferably within the pharmaceutical industry.
• Cloud Engineering knowledge (AWS or Azure or GCP) to complement scaling of AI solutions in client ecosystems
• Strong people leadership skills with the ability to inspire and motivate teams towards common goals.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.
• Demonstrated experience in project management, including delivery oversight and resource management.
• Strategic mindset with the ability to drive business growth and identify opportunities for expansion.
• Experience with proposal development and client presentations is highly desirable.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Prior experience working with pharmaceutical clients is a plus.