Electrical Service Engineer

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilizing machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customized to meet the unique needs of each client and is trusted by top companies around the globe. As a Service Engineer (SE) at DATOMS, your primary responsibility will be to address the daily service maintenance and repair requirements of our customers" equipment. This role involves establishing and nurturing strong business relationships with customers and colleagues, in addition to fulfilling necessary administrative tasks as assigned. Your essential job responsibilities will include basic troubleshooting, installation, maintenance, and repair on designated equipment. You will also be tasked with completing Preventative Maintenance and field modifications, managing repair parts cycle times, as well as staying up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Regular communication with customers to ensure issue resolution and proper follow-up will be a key aspect of your role, along with maintaining and calibrating tools and test equipment. To excel in this position, you should hold a B.Tech degree in Electrical, Electronics, or Mechanical engineering. A valid driver's license with a good driving record is required, along with proficiency in computer skills including MS Word, PowerPoint, and Excel. Strong analytical, interpersonal, and communication skills are essential, enabling you to articulate complex technical issues in a clear and understandable manner. This is a full-time job opportunity based in Bangalore, requiring the candidate to be localized in the area and possess a two-wheeler vehicle. The ideal candidate will demonstrate a proven track record of reliability and accountability in all job aspects. In addition to a competitive salary, the benefits package includes a flexible schedule, health insurance, leave encashment, life insurance, and Provident Fund. The work schedule consists of day shifts from Monday to Friday, with performance bonuses and quarterly incentives offered. If you meet the following qualifications and requirements, and are looking to contribute your expertise to a dynamic team at DATOMS, we encourage you to apply. Application Question(s): - What's your current in-hand salary - What's your expected monthly in-hand salary - Do you have a bike Education: Bachelor's degree (Preferred) Experience: 2 years as a Service Engineer (Required) License/Certification: Valid Driving Licence (Required) Location: Chandigarh, Chandigarh (Required) Willingness to travel: 75% (Required) Work Location: In person,