Electrical Service Engineer

As a Service Engineer at DATOMS, you will be responsible for meeting the daily service maintenance and repair needs of the customers" equipment. You will establish and maintain proper business relationships with customers and peers, while also performing necessary administrative duties as required, along with other assigned tasks. Key Responsibilities: - Perform basic troubleshooting, installation, maintenance, and repair on designated equipment. - Complete Preventative Maintenance and field modifications. - Manage repair parts cycle times effectively. - Maintain customer service logs and internal service records in a timely manner. - Communicate daily with customers to ensure resolution and proper follow-up. - Ensure tools and test equipment are properly calibrated and maintained. Qualifications & Requirements: - B.Tech Degree in Electrical, Electronics, and Mechanical. - Possess a valid driver's license and maintain a good driving record. - Localization in Mumbai and ownership of a two-wheeler vehicle is required. - Proven track record of reliability and accountability in all job aspects. - Proficient in computer skills including MS Word, PowerPoint, and Excel. - Excellent analytical, interpersonal, and communication skills with the ability to explain technical issues clearly. Additional Company Details: DATOMS is an IoT software platform that specializes in asset management and operations for equipment manufacturers, leasing companies, and enterprises. The platform utilizes machine learning, artificial intelligence, and the internet of things to provide scalable solutions tailored to each client's unique needs, trusted by top companies globally. Benefits: - Flexible schedule - Health insurance - Leave encashment - Life insurance - Provident Fund Application Questions: - What is your current in-hand salary - What is your expected monthly in-hand salary - Do you have a bike Education: Bachelor's degree preferred Experience: 1 year as a Service Engineer required License/Certification: Driving License required Location: Mumbai, Maharashtra Willingness to travel: 75% required Work Location: In person Job Type: Full-time,