Electrical Engineer

As a candidate for this position, you will be responsible for handling market feedback and warranty issues related to electrical switches and lockset systems. This will involve conducting extensive vendor visits for process verification, root-cause analysis of typical cases, and 3G visits at dealer/customer locations to identify usage patterns for troubleshooting purposes. You will also need to coordinate with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback, utilize the FTA approach for solving complex market issues, and conduct competitor process/design benchmarking. Additionally, diagnosing and resolving customer complaints will be a key part of your role. To excel in this position, you should possess a good understanding of electricals and electronic parts, expertise in understanding circuit drawings and data-sheet interpretation, profound knowledge of semiconductor technology and PCB manufacturing processes, experience in root-cause analysis of defects related to SMT & soldering processes, familiarity with QC tools, DOE, and Six Sigma, analytical skills, and a logical approach towards problem-solving. You should also have hands-on experience in resolving complex market problems and be capable of succinctly explaining and presenting to stakeholders and management, analyzing data to propose solutions and future strategies, strong communication and presentation skills, and the ability to work within strict timelines. Specific expertise required for this role includes experience in PCB manufacturing, semiconductor technology (especially MOSFET, MCU, diode, capacitor, etc.).,