5.0 - 9.0 years

0 Lacs

karnataka

On-site

The position is based at Azim Premji University, Bengaluru and as a Human Resources professional, your responsibilities will include supporting the appraisal process by facilitating discussions with leaders, consolidating documents, maintaining records, analyzing data, and providing insights on necessary actions. You will also be responsible for managing HR processes such as onboarding, confirmation, and exits. Additionally, you will analyze and monitor aspects like attrition, providing regular qualitative inputs. As you grow in the role, you will be expected to handle complex people matters and collaborate with field leaders. To qualify for this position, you should have 5-7 years of work experience and preferably a post-graduation in Human Resource or Social Science. You are expected to possess effective communication skills, the ability to collaborate with different functions, excellent interpersonal skills, and the capability to handle confidential HR matters. Strong organizational skills and a passion to work in the social sector are also desirable attributes for this role.,

Posted 1 week ago

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Product Support Analyst, Associate Infor

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Associate Product Support Analyst at Infor, you will be responsible for handling incoming phone calls and monitoring email requests to the support desk. This hybrid role requires you to triage problem issues, determine severity, and record relevant details into the Service Now application. You will work both in the office and from home, with 3 days in the office and 2 days WFH. Your primary responsibilities will include answering incoming phone calls for support, deciphering and transcribing problem details, assigning priorities based on impact, and ensuring timely responses. You will also monitor email mailboxes, auto-generated calls in Service Now, and collaborate with the support team to keep them informed about critical cases and updates. Data entry work in Service Now and other databases to maintain customer account information will also be part of your duties, along with initiating reports and other administrative tasks. To be successful in this role, you should have exceptional command of the English language, excellent customer service skills with at least 1 year of experience, proficiency in Microsoft Office tools, solid administrative experience with attention to detail, and the ability to work effectively in a demanding environment. Strong oral and written communication skills are essential. Preferred qualifications include familiarity with the software industry, specifically support environments, exposure to the Foodservice industry, and previous experience with the Service Now application. Infor is a global leader in business cloud software products, offering industry-specific solutions that prioritize user experience, data science, and seamless integration. With over 60,000 organizations worldwide relying on Infor for digital transformation, the company values integrity, stewardship, transformation, entrepreneurship, knowledge, humility, respect, and self-actualization in its operations. If you are looking to be part of a dynamic team that values innovation, improvement, and transformation while fostering a culture of diversity and long-term value creation, Infor might be the right place for you. For more information, visit www.infor.com.,

Posted 3 weeks ago

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