Education Counsellor

Job Title: Education Counsellor (Telephonic & In-Person Follow-up)

Job Overview:

We are looking for a proactive and persuasive Education Counsellor to join our team. The primary role will be to call prospective students, counsel them about our courses, and encourage them to visit our institute. The role also involves regular follow-ups to ensure high conversion rates.

Key Responsibilities:

• Make outbound calls to potential students who have inquired about our courses.
• Provide detailed telephonic counseling about our Digital Marketing, Graphic Designing, and Stock Market courses.
• Address student queries and guide them in choosing the right course based on their interests and career goals.
• Persuade students to visit the institute for an in-person counseling session.
• Conduct regular follow-ups via phone calls, WhatsApp, and emails to ensure student engagement.
• Maintain records of student interactions, inquiries, and follow-up status.
• Collaborate with the admissions team to ensure a smooth enrollment process.
• Achieve weekly and monthly targets for lead conversions.

Requirements:

• Prior experience in tele-counseling, sales, or customer service (preferred).
• Excellent communication and convincing skills.
• Ability to build rapport and maintain relationships with prospective students.
• Strong follow-up and negotiation skills.
• Basic knowledge of Digital Marketing, Graphic Designing, or Stock Market courses is a plus.
• Proficiency in using CRM software or Excel for maintaining records.

Why Join Us?

• Competitive salary with incentives on conversions.
• Growth opportunities within the company.
• Supportive work environment with a motivated team.
• Training provided to enhance counseling and sales skills.

Job Types: Full-time, Fresher, Internship
Contract length: 12 months

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person