Education Counsellor

Experience:

Preferred Notice Period:

Opportunity Type:

Placement Type:

(*Note: This is a requirement for one of Uplers' Clients--Newton School)

Must have skills:

Role Overview:

Associate - Students Success

Key Responsibilities:

1. Student Support & Engagement

• Proactively monitor student performance, attendance, and engagement to detect potential issues early.
• Take initiative in designing and executing intervention strategies (extra sessions, mentoring, academic support) without waiting for formal requests.
• Act as a guide and mentor to students, helping them make informed academic and

career decisions.

• Utilize student feedback to enhance support processes and improve the overall student experience.

2. Problem-Solving & Initiative

• Demonstrate ownership and autonomy in identifying and solving student-related challenges.
• Innovate and implement new approaches to improve academic outcomes and student motivation.
• Continuously refine processes to enhance student engagement and support mechanisms.

3. Technical & Data Handling

• Build and maintain dashboards and reports that provide insights into student performance and engagement.
• Analyze academic and behavioral trends using tools like Google Sheets or Excel to recommend targeted academic interventions.
• Leverage data to create action plans in collaboration with faculty and academic leaders.

Ideal Candidate Profile:

• Experience: Prior experience in a student-facing or support role (student success, mentorship, academic operations, etc.).
• Skills:

Strong problem-solving mindset; self-starter who doesnt wait for direction.

Proficiency in Google Sheets / Excel for data analysis and reporting.

Excellent interpersonal and communication skills to collaborate with both students and faculty.

• Attributes:

Proactive, empathetic, and solution-oriented.

Able to balance data insights with human judgment.

Confident in handling escalations and maintaining student trust and respect.