EDP Assistant

JEYAVISHNUCLOTHING PVT LTD

1 years

1 - 3 Lacs

tiruppūr

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

monitoring support network troubleshooting software networking configuration maintenance management documentation tracking planning

Work Mode

On-site

Job Type

Full Time

Job Description

System Monitoring and Support: Assist in monitoring and maintaining IT systems, including servers, network devices, and user workstations.
Troubleshooting: Provide first-level support for hardware, software, and networking issues. Escalate more complex issues to senior IT staff.
User Support: Help set up user accounts, permissions, and passwords. Assist with the configuration of workstations, printers, and other peripherals for employees.
System Maintenance: Assist in performing routine maintenance tasks like software updates, patches, and backups
Network Management: Support the team in configuring and maintaining the company’s network, including routers, switches, and firewalls.
System Configuration: Assist in configuring servers, workstations, and IT equipment according to company policies.
Documentation of Network and System Changes: Help document any changes to the network or systems for reference and compliance.
Document IT Processes: Help maintain IT documentation, including system configurations, network diagrams, and troubleshooting guides.
Issue Tracking: Document issues and resolutions in a ticketing system, ensuring that all technical support requests are tracked and resolved promptly.

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Provident Fund

Ability to commute/relocate:

Tiruppur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

total work: 1 year (Preferred)

Work Location: In person

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