eCommerce Support Analyst ( ABAP Programming)

• The eCommerce Support Analyst ( ABAP Programming) is responsible for Digital Commercial Operations; you will be responsible for supporting and improving automated ordering process leveraging your skills in ABAP (SAP) and eCommerce.
• This position reports to the Digital eCommerce Operations Manager and is part of the Marketing - CMO located in Pall India, Pune office. and will be an on-site role.

In this role, you will have the opportunity to:

• Writing the code using the ABAP programming language.
• Good understanding of integration between SAP and external systems.
• You will be Supporting our automated ordering process and its integration with SAP. Design and develop new features in SAP Hana S4 to improve the process.
• Collaborate with cross functional teams, find improvement opportunities, and translate them to Functional Technical specifications. Participate in architecture design discussions to create tailored solutions for business needs
• Perform functional, regression, integration and performance testing.

The essential requirements of the job include:

• Minimum of 2-3 years of experience in SAP ABAP Programming.
• Minimum of 6 months of hands-on SAP S/4HANA, or at least an SAP Upgrade experience ie Unicode conversion, ABAP support on Basis upgrades or Functional testing, etc
• Excellent analytical and problem-solving skills, with the ability to debug, troubleshoot, and resolve technical issues efficiently.
• Identify opportunities for process optimization and automation, helping to streamline operations and increase efficiency.
• Problem/incident management, SLAs Service Level Agreements and full lifecycle system support.

It would be a plus if you also possess previous experience in:

• Prior experience of SAP integration with eCommerce and CRM (Salesforce)
• Experience with Order automation tools such as Esker