Account Management: Manage all aspects of seller account, ensuring smooth operations, growth, and compliance with policies and guidelines.
Sales Growth: Drive sales growth through strategic planning, optimization of product listings, and competitive pricing strategies. Monitor trends and sales performance to identify opportunities for growth.
Advertising & Promotions: Develop, implement, and optimize advertising campaigns (e.g., Sponsored Products, Sponsored Brands) to drive traffic and increase conversions. Analyze ad performance and adjust strategies accordingly.
Product Listings Management: Ensure all product listings are optimized for searchability, customer engagement, and conversion. Regularly audit listings for accuracy, relevance, and compliance with standards.
Plan of Action: Prepare and implement actionable plans to address issues like listing performance, customer feedback, and account health. Respond to Amazons performance notifications and work to resolve issues effectively.
Account Health Maintenance: Monitor and maintain account health, including tracking metrics like Order Defect Rate (ODR), late shipment rate, and customer feedback. Work to improve any negative performance indicators.
Inventory Management: Collaborate with the supply chain and operations team to ensure adequate stock levels, manage inventory, and avoid stockouts.
Customer Feedback & Reviews: Manage customer feedback and product reviews, resolving any negative feedback promptly and ensuring positive customer experiences.
Reporting & Analytics: Track, analyze, and report key performance metrics such as sales, traffic, conversion rates, and ROI from ad campaigns. Use data to optimize performance and create growth strategies. Competitor Analysis: Monitor competitor activity on Amazon and stay updated with the latest trends and best practices in Amazon selling and digital marketing.

Skills & Qualifications:

Education: Bachelors degree in Business, Marketing, E-commerce, or a related field. Experience: Minimum of 5 years of experience in managing Seller Central accounts and driving e-commerce sales on Amazon.Expertise: Deep understanding of marketplace, Seller Central tools, advertising platforms, and policies. Sales & Marketing Skills: Strong background in sales strategy, product listing optimization, and advertising campaigns (Sponsored Products, Sponsored Brands, etc.). Analytical Skills: Ability to analyze data and generate insights for improving sales performance, advertising ROI, and overall account health. Problem-Solving: Skilled at identifying and resolving issues related to account health, performance metrics, and customer feedback. Communication Skills: Excellent verbal and written communication skills for coordinating with internal teams and responding to customer and communications. Time Management: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Attention to Detail: High level of attention to detail, particularly in product listings, account management, and performance analysis.

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Ecommerce Manager